Objectives
Rainer Irrigation, a long-time Simpro user, wanted to update their processes to make the most of Simpro's advancements over the past decade. Changing economic conditions prompted a need for improved visibility into costs and more efficient operations.
Challenges
Rainer Irrigation faced several key challenges:
- Cost visibility: accurate insight into job costs was crucial for improving profitability.
- Inventory management: better stock tracking using FIFO (first-in, first-out) processes was needed to optimise inventory levels.
- Sales reporting: improved salesperson reporting was necessary for tracking sales performance and individual KPIs.
- Standardisation and training: different methods across departments required standardisation and training for consistency.
What we did
What began as a simple discussion grew into a broader system overhaul. e2e worked closely with Rainer Irrigation to review their systems, identifying gaps and providing tailored training. Key actions included:
- Project management training: onsite sessions taught the team to document costs uniformly and manage projects efficiently.
- Enhanced reporting: structured reporting for inventory and sales performance provided valuable insights for decision-making.
- Standardised processes: new workflows aligned the team, promoting consistency and operational efficiency.
The results
Following these changes, Rainer Irrigation saw significant improvements:
- Enhanced profitability tracking: clear visibility into costs and profit margins on jobs.
- Efficient project management: all team members have access to information on active jobs, eliminating "hidden" projects.
- Improved cash flow: consolidated job management enables streamlined invoicing and clearer visibility into revenue.
What's next
Rainer Irrigation is working with e2e to implement barcodes and barcode scanners to further streamline stock control and retail sales management.
The structured approach to project management and cost tracking has made a real difference – we have the clarity we need on every job and a solid handle on both costs and revenue.
Peter Randall, Operations Manager, Rainer Irrigation
In summary
Through targeted training and system improvements, Rainer Irrigation has optimised their use of Simpro, gaining clarity on costs and enhancing operational efficiency. e2e's commitment to understanding their needs has led to lasting improvements and better decision-making.